Special Case Series on COVID-19
The Muma Case Review is pleased to announce the publication of its special series of COVID-19 discussion case studies. As cases are added to the series, they will be accessible under the COVID category.
Driving Profitability at the Hungry Dragon
The local neighborhood watering hole was an age-old tradition in cities and towns across America. Such “dive” bars were often frequented by regulars (repeat local customers who the bartender may well know by name) as well as transient customers who happened to be in town or noticed the inviting bar signage in passing. When long-time …
Sick of It: How Coronavirus Plagued a Case Study Project
Will McCarty, a senior in USF’s EMBA program, was following Florida’s recent “stay-at-home” order. He heard a message ping in the “Team Five” group chat. The chat read “Team, I will not be able to get approval to publish our team case. I am sorry”.
Techgenics’ Data Security Compliance
“This is bad, really bad,” Jay Santos thought to himself. An email from Microsoft greeted him first thing in the morning with news of several new vulnerabilities, many that the software manufacturer had rated as critical. What troubled Jay was that the vulnerable software subsystem was the remote desktop protocol (see Exhibit 1). The use …
Social Suicide: Show Me the Money
Roger Capote, Senior Vice President of Corporate Services at CAN Community Health (CAN), oversaw the event planning team hosting the 20th Anniversary CANDance revenue in the fall of 2019. The event was inspired by the hit television show “Dancing with the Stars.” At the affair, affluent philanthropic community members competed for two championship titles, “Dance …
Centralization: Opening the Window of Opportunity
Edgar Madera, the Global Director of Engineering for Strategic and Capital Projects at Legit Global had been under a great deal of pressure lately; Madera had been tasked by Tad Legit, the Executive Vice President (EVP) at Legit Global to centralize engineering processes. Madera had worked with Legit long enough to know quick decisions that …
Jabil: Balancing Risk in a New Frontier
Candy Mitchell, Information Technology Director at Jabil Inc., sank into her desk chair and looked out the window pensively. She had just finished reading a report from her team of data scientists about a predictive model they had created. She saw huge potential in this model as a potential solution to power Jabil’s customer growth …
University of South Florida & The New York Market Strategy
Dr. Ralph Wilcox, the Provost and Executive Vice President of the University of South Florida System (USF), reflected on university’s major accomplishment in 2018-19. It has just been designated as a ‘Preeminent State Research University’ within the state of Florida (“USF Officially Designated as Preeminent”, 2019). Only two other universities in Florida have achieved that …
A Dedication that Drives the Growth
As the sun went down on a Friday evening and everyone in the office started rushing home, Michael Eisenberg, logistics manager at World Direct Shipping, LLC (WDS), found himself glued to his desktop. He kept his glasses down on the table and stared at the whiteboard in the boardroom. He envisioned how one wrong data …
Going for the Gold
Dr. Ken Atwater, President of Hillsborough Community College (HCC), saw the email flash across his monitor, “2018-19 Performance Funding: Hillsborough Community College” sent from the Chancellor of the Florida College System (FCS). The email was 12 months in the making. In 2015, the Florida Legislature created the first performance funding-based incentive program in its General …