Dr. Mark Sears, the Chief Medical Officer for Orange Blossom Family Health (OBFH), walked into the lobby of the company’s Kissimmee, Florida location on a typical morning and froze in his tracks. The room was filled with first-time patients, as evident by the 15 pages of health records and consent forms they were hurriedly filling …
This case study focuses on the transitional challenges of a family-owned business, including generational transfer of ownership, succession planning, bridge leadership during a crisis, and possible external acquisition of the business.
Cell therapy process development is an important area of focus for the biotherapeutics industry, as it involves the development of complex and novel therapies that have the potential to treat a range of diseases.
Ben Hom sat at his desk at McKibbon Hospitality’s Tampa corporate office. He waited for his meeting with the Regional Vice President of Operations (RVPO), who oversaw the Tampa market to discuss the 2023 budget for his 10 hotels.
With COVID-19 subsiding, Jack got a phone call that would change may be an opportunity of a lifetime.
This case study explores the pros and cons of remote work versus non-remote work. The shift towards remote work has been accelerated by the COVID-19 pandemic, and many companies are considering whether to continue offering remote work options in the post-pandemic world.
Richard Ang, a Singaporean general manager at Hotel J, aimed to be a strong leader during COVID-19 disruption. Richard sat in his office deep in thought as earlier in the day, he had attended a board meeting with his management team to discuss strategies, he wanted to ensure safety of in-house guests and employees whilst …
In early January of 2020, the world became aware of a new coronavirus, now named COVID-19, rapidly spreading throughout Wuhan China. As the events of this deadly virus in China played out on the evening news, conversations started about the impending Chinese New Year. As a tradition, China shuts down all nonessential work for several …
Hotel A served the boutique hotel segment. Rather than focusing on market segments in Singapore’s hotel chain scale system, the management decided to offer guests an affordable luxury experience via excellent personalized service while capitalizing on the rich and authentic cultural heritage that the hotel offered in terms of history and design. Although Hotel A …
Josie Rocco hung up the phone and wiped away the tears streaming down her face as she contemplated what her next move would be. This was the third call she’d received that day where all she could say was, “I am so sorry to hear that.” Words that felt empty with no real solutions or …