Downloadable Book
If you are interested in learning more about case writing, facilitation or the case method, a good starting point is the book Informing with the Case Method, by T. Grandon Gill. An open access copy of the book can be downloaded by right clicking the link that follows and saving it to your local drive:
Informing with the Case Method
Video Links
Summary videos of the first seven chapters of the book are available on YouTube.