Category «Case»

Cost Estimating – Make or Buy?

Troy Montgomery, a consultant at Humana in April of 2015, was tasked with providing leaders of Humana’s corporate real estate group, Workplace Solutions (WPS), with an answer as to how to provide early cost estimates on large construction projects. Should they create a solution internally, outsource, or look for an existing “cost calculator”?

How to Grow Revenues in an Uncertain World?

Should Syniverse, a company whose principal business involved routing text messages between telecom carriers, re-think its business? Rob Hammond, product executive for enterprise products, wonders if he focus the company on the products it knew, expanding the existing text messaging business into high growth mobile markets, or should he invest in expanding the new product …

The Good Egg

Ken Pendery, the CEO of the First Watch restaurant chain, wonders how he should proceed with with the Good Egg Arizona restaurants that it had acquired–located more than 1,000 miles from the nearest company-owned First Watch: Convert them to First Watch, leave them be, institute the First Watch menu but leave The Good Egg flag…?

Hammering Yammer

Chris Milan, Managing Director of Southeastern Region at Tribridge, Inc., is considering the installation and implementation of the Enterprise Social Network (ESN) Yammer. He has to decide whether to go forward and, if he does, how to implement it and what it can be expected to achieve.

The Fate of a Legendary Practice

Calvin Jones, DMD, had bought into a successful practice that now seemed to be falling apart around issues such as questionable spending. His partner had just informed him that he wanted to dissolve their business relationship. Was there still a way to salvage the relationship? What could Dr. Calvin Jones do?

Divide or Converge?

Should Mission Critical Solutions (MCS) stay converged in a functional organization strategy with capability-based teams, or organize into separate standalone entities with unique identities and separate overheads, focusing more on the individual capability-based technology specialization?